Future Smart

Author: James Canton
Publisher: Hachette UK
ISBN: 0306822873
Size: 46.34 MB
Format: PDF, ePub, Mobi
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Dr. James Canton, a renowned global futurist and visionary business advisor, illuminates the pivotal forces and global power shifts that everyone must understand today to thrive in a rapidly changing landscape: Regenerative medicine will ...

The Real Time Contact Center

Author: Donna Fluss
Publisher: AMACOM Div American Mgmt Assn
ISBN: 9780814472569
Size: 19.69 MB
Format: PDF, ePub, Docs
View: 7039
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New technology and best practices to turn your contact center into a revenue generator.